Feedback from previous guests about their experience.
40%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
5.0
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 30 reviews
Chester
United States,
January
2025
5.0/10
I had a really disappointing experience at this hotel. The only bright spot was the pool, which was nice, but everything else fell short. The rooms were smelly and not well-maintained, and the shower didn’t work properly. The worst part was the restaurant; I ordered duck that smelled off, and despite my complaints, the staff didn’t seem to care. Overall, this place isn't worth the trouble.
Rooms
5.0
The rooms were substandard and had an unpleasant smell.
Service
5.0
Management showed little interest in addressing my concerns.
Location
Dining
5.0
The dining experience was terrible; the food was off, and the service was lacking.
Facilities
7.0
The pool area was the only decent facility at the hotel.
Scarlett
United Kingdom,
January
2025
5.0/10
The hotel has a beautiful pool, but that's about the only positive. The rooms are not in good shape, smelling unpleasantly, and some amenities like the shower didn't work. The dining experience was shocking; the duck we ordered was off, and the lack of response from the staff left us feeling ignored. Overall, I would not recommend this hotel.
Rooms
5.0
The rooms were substandard and had an unpleasant smell.
Service
5.0
Management seemed uninterested in addressing our concerns.
Location
Dining
Facilities
5.0
The pool was the only redeeming feature, but it doesn't make up for the rest.
Ben
United States,
January
2025
5.0/10
I had a really disappointing experience at this hotel. The only positive was the pool, which was nice. However, the rooms were substandard, smelling unpleasant, and the shower didn’t work properly. The worst part was the dining experience; the duck dish we received was off, with a terrible smell, and the service was lacking. Management showed little interest in addressing our concerns. I definitely would not recommend staying here.
Rooms
5.0
The rooms were substandard and had a persistent smell.
Service
5.0
The service was poor, with management unresponsive to our complaints.
Location
Dining
5.0
The dining experience was unacceptable; the food was off and the service was nonexistent.
Facilities
6.0
The only redeeming feature was the pool, which was enjoyable.
Eddie
United States,
December
2024
5.2/10
The hotel had a great pool, which was the highlight of my stay. Unfortunately, my room was substandard and had a strange smell. The shower didn't work either, and it felt like management didn't care about my concerns. Dining was a disaster; the duck we ordered smelled terrible and was obviously off, but we were still charged for our appetizer despite leaving. I definitely can't recommend this hotel.
Rooms
5.0
The rooms were substandard and had a terrible smell. The shower was also broken.
Service
5.0
Management was not interested in addressing the issues we had.
Location
Dining
5.0
The dining experience was awful; the duck we were served smelled of ammonia and was clearly off.
Facilities
8.0
The pool was the only good facility at the hotel.
Victor
United Kingdom,
December
2024
5.0/10
The hotel has a lovely pool, which is the only highlight of my stay. Unfortunately, the rooms were subpar with an unpleasant smell, and the shower didn't work properly. The worst experience was in the restaurant where I encountered a duck dish that smelled like ammonia. Service was lacking, as my concerns were completely ignored. I wouldn't recommend this hotel to anyone.
Rooms
5.0
The rooms had a terrible smell and were overall substandard.
Service
5.0
Management showed no interest in addressing complaints.
Location
Dining
5.0
The food was unacceptable, with a duck dish that had a horrible smell. Service regarding the dining experience was nonexistent.
Facilities
7.0
The only positive was the pool area, which was nice.
Evelyn
United Kingdom,
December
2024
5.0/10
There was only one highlight during my stay at this hotel, and that was the pool, which was quite nice. Unfortunately, the rooms left a lot to be desired; they had a strange smell and poor maintenance. The dining experience was particularly distressing—my duck dish was off and smelled terrible. Overall, this hotel did not meet my expectations, and I would strongly advise others to stay away.
Rooms
5.0
The rooms were substandard, with a noticeable smell and poor maintenance.
Service
5.0
Management showed little interest in addressing the issues we faced.
Location
Dining
5.0
The restaurant was a disaster; my duck dish was off and had a strong ammonia smell.
Facilities
7.0
The only redeeming feature was the pool, which was enjoyable.
Ernest
United States,
December
2024
5.0/10
My stay at this hotel had a few redeeming qualities, mainly the pool, which was nice. Unfortunately, the experience fell short due to substandard rooms that had unpleasant odors, and the shower that didn't work. The restaurant was also a big letdown; I was served duck that smelled terrible and seemed off, and the staff simply didn’t respond to our concerns. Overall, I would advise others to think twice before booking here.
Rooms
5.0
The rooms were substandard and had a strong smell.
Service
5.0
Management showed little interest in addressing issues.
Location
Dining
5.0
The dining experience was poor; the duck smelled awful and we received no response after raising our concerns.
Facilities
7.0
The only plus was the pool, which was nice.
Emma
United Kingdom,
December
2024
5.2/10
Honestly, my stay at this hotel was quite disappointing. While the pool was a nice touch, the rooms were substandard and had a terrible smell. The service was lacking, especially when it came to addressing issues. The dining experience was the worst part; the food was not just bad, but seriously questionable. I definitely felt like I should have avoided this place.
Rooms
5.0
The rooms were poorly maintained and had an unpleasant odor.
Service
5.0
Management was uninterested in addressing complaints.
Location
Dining
Facilities
7.0
The pool was the only redeeming quality of the hotel.
Georgia
United Kingdom,
December
2024
5.0/10
My stay at the hotel was quite disappointing. While the pool was a nice feature, the overall quality of the rooms left much to be desired, especially with unpleasant smells and malfunctioning showers. The dining experience was horrendous, with a dish that clearly wasn't fresh and management's indifference was frustrating. I'd recommend steering clear of this place.
Rooms
5.0
The rooms were substandard, with strange smells and a shower that didn't work.
Service
5.0
Management showed little interest in addressing our concerns.
Location
Dining
Facilities
7.0
The pool was the only highlight of the facilities.
Daniel
United Kingdom,
December
2024
5.0/10
I had a pretty disappointing experience at this hotel. The pool was the only highlight, but everything else fell flat. The rooms had a nasty smell and weren't up to standard, plus the shower didn't work. The restaurant was the worst part; the duck I ordered was clearly bad, and the smell was off-putting. Leaving the place felt like the best option, despite having to pay for the spring rolls we barely touched.
Rooms
5.0
The rooms were substandard and had a bad smell, not what I expected.
Service
5.0
Management seemed disinterested in our complaints, which was frustrating.
Location
Dining
5.0
The dining was a disaster; my duck arrived smelling like ammonia and was clearly spoiled.
Facilities
7.0
The pool was nice, the only redeeming quality.
Jade
United Kingdom,
December
2024
5.0/10
I had a disappointing experience at this hotel. The pool was the only highlight, but the rooms were not up to standard with unpleasant smells and malfunctioning showers. The dining experience was truly shocking; the meal I ordered was served in an unacceptable condition. Overall, I cannot recommend this hotel.
Rooms
5.0
The rooms were substandard and had an unpleasant smell, plus the shower didn’t work.
Service
5.0
Management showed no interest in addressing my concerns about the room or dining experience.
Location
Dining
5.0
The restaurant experience was awful; the duck I received was off and I was left without a proper resolution.
Facilities
7.0
The pool was the only decent facility but did not make up for the other issues.
Cameron
United Kingdom,
December
2024
5.0/10
I had a disappointing experience at this hotel, with the only highlight being the pool. The rooms were far from ideal—smelly and poorly maintained. The dining experience was outright terrible; I had a dish that seemed off and management didn’t seem to care about our concerns. I’d recommend staying away from this place.
Rooms
5.0
The rooms were substandard and had a bad smell.
Service
5.0
Management was not interested in addressing our issues.
Location
Dining
Facilities
7.0
The pool was the only decent facility at the hotel.
Jennifer
United Kingdom,
November
2024
5.0/10
My stay at this hotel was quite disappointing. The only highlight was the pool, which was nice. However, the rooms were not up to standard, smelling bad and having a shower that didn't work. The restaurant experience was terrible, especially with the duck we ordered that had an awful smell. Overall, I would recommend avoiding this hotel given the poor condition of the accommodations and the dining experience.
Rooms
5.0
The rooms were substandard and had an unpleasant smell.
Service
5.0
Management was uninterested in addressing the issues we faced.
Location
Dining
5.0
The restaurant experience was awful; the duck smelled of ammonia and was inedible.
Facilities
7.0
The only decent facility was the pool, which was enjoyable.
Kathleen
United States,
November
2024
5.0/10
My stay at this hotel was underwhelming. The only standout feature was the pool, which was nice. Unfortunately, the rooms felt substandard and had a strong unpleasant smell. The restaurant experience was terrible; I was served duck that smelled of ammonia. I had to request the waitress to return it, and we ended up leaving without a good meal. I definitely wouldn't recommend this place.
Rooms
5.0
The rooms were substandard and smelled bad.
Service
5.0
The management showed no interest in addressing complaints.
Location
Dining
5.0
The restaurant served duck that had an awful smell, which ruined the meal.
Facilities
7.0
The pool was the only positive aspect of the hotel's facilities.
William
United Kingdom,
November
2024
5.0/10
The only highlight of this hotel was the pool; however, the overall experience was disappointing. The rooms were substandard, with unpleasant smells and a non-functioning shower. Dining was a major letdown, particularly with a concerning issue involving the food. I wouldn't recommend this hotel to anyone looking for a comfortable stay.
Rooms
5.0
The rooms were substandard and had unpleasant smells.
Service
5.0
Management showed no interest in addressing the issues.
Location
Dining
Facilities
6.0
The pool was the only decent facility, but it could not make up for all the issues.